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How to Use Teamup Email Notifications

Teamup supports email notifications (discussed here), daily agenda emails, Slack notifications, and event reminders. To subscribe to or modify a notification, you must be logged in to your Teamup user account. You can receive notifications without a user account if a calendar administrator has set up a notification subscription for you. See here for more on how administrators can create and manage notifications. This article explains how account users can work with email notifications.


Using email notifications

Teamup email notifications allow calendar users to be notified when changes are made to events on the calendar. 

As noted above, to subscribe to notifications or to modify your notification preferences, you must be logged into your Teamup user account:

  1. Ensure that you are logged into your Teamup user account.
  2. Open your calendar.
  3. Select the blue menu button in the top right.
  4. Select Preferences.
  5. Choose the notification type you wish to create or modify.

If you try to subscribe to or modify notifications when you are not logged in, you will be prompted to login first:

To subscribe to or modify notifications, the calendar user must be logged into their user account.

Log in to your account and you will then be able to configure your notifications as needed. If you do not yet have a Teamup user account, follow the log in link and you can create a new user account.

NOTE: Email notification subscriptions created previously to this user account requirement are not lost and will continue to work as before. You can receive notifications without a user account.

Subscribe to notifications

The information here applies to all account users at any level of access permission who are logged into their Teamup user account. 

  1. Click on the blue menu icon. Select Preferences > Email Notifications:How to subscribe to email notifications
  2. Your email address will be pre-filled. Make sure the toggle button is green, then you can specify when you want to receive notifications and set other options.
    Toggle on the Active button, then set timing for notifications.
  3. The default setting is to receive notifications for all sub-calendars as shown above.
    • Choose Selected sub-calendars from the drop-down list to receive notifications for selected sub-calendars only.
  4. Now choose what you would like to be notified about for each of the sub-calendars. You can choose to be notified about All events, New events, or Important changes.
    • Important changes include new events, deleted events, and date and time changes. 
  5. Click Save to update your preferences.

The notification email

The notification email contains a summary of the change(s) to the calendar, as well as a link so that you can open the relevant event directly in the calendar.

  • The first line indicates the email address that was used to subscribe to the notifications.
  • Events are grouped by the type of changes made.
    • There is a link to the actual event that has been changed or newly added.
    • The calendar to which the event belongs to is also listed and is clickable.
  • For security reasons, DO NOT forward any of your notification emails to others who may not be authorized to access your calendar link. To share a calendar event with someone who does not have access to the calendar, use one of the Sharing options on the event itself. See more about sharing a calendar events.
  • Notification subscriptions for the email address are accessible by clicking the Manage your notifications link at the bottom of the email.

Unsubscribe to Teamup notifications

Follow the Manage subscriptions link at the bottom of any notification email to Unsubscribe to a notification subscription. You will be see a screen like this:

Unsubscribe or Log in to change notification preferences

From this screen, click Unsubscribe to cancel notifications, or click the green Log in button to log in to your user account and see all your subscriptions or modify the notification settings.

Important notes

  1. If you have administrator access to the calendar, you can see all notification subscriptions in Settings > Notifications, and manage them accordingly.
  2. Changes to past events are only available to users of Premium calendars.
  3. Emails are sent a maximum of every 5 minutes and are delayed at least 5 minutes after the first change happens. These limits are in place to reduce email volume.
  4. Daily summaries are sent out between 7am and 8am CEST (Central European Summer Time) and CET (Central European Time). This translates to 5am to 7am GMT, 1am to 2am US Eastern Time, 10pm to 11pm Pacific Time and 4pm to 5pm Sydney time.
  5. Email notifications can be disabled or enabled by the calendar administrator in Settings.
    • If the administrator disables a notification subscription, this does not unsubscribe any existing notification subscribers, but only stops sending notification emails.
    • If Notifications are enabled again by the administrator, subscribers will once again receive the notifications.

Keywords: email, calendar alerts, calendar notifications, calendar updates

Updated on June 11, 2020