Manage Teamup Notifications

Teamup notifications include change notifications, daily agenda email, Slack notifications, and event reminders. For reminders, please check our Event Reminders article.

If your calendar is on the Business or Enterprise plan notifications include changes to past events. Otherwise, notifications are sent for future events only. 

A calendar administrator can see, add, and manage notification subscriptions for all users (with or without a Teamup account). Teamup account users can set up and manage their own notifications.

Administrators

Calendar administrators can set up and manage notifications for any calendar user with or without a Teamup user account. More details below.

Enable account users

Calendar administrators can allow account users to manage their own notifications.

1. Go to Settings > General Settings.
2. In the Notifications section, check the box to enable user signup.
3. Uncheck the box to prevent users from managing their own notifications.

Calendar users

If you have a Teamup user account, you can manage your own notifications. (If you are unable to manage notifications for a certain calendar, ask the calendar admin to enable this setting as shown above.)

In a browser

1. Log into Teamup.
2. Open your calendar and click the blue menu (top right).
3. Select Preferences > Change Notifications.
4. Choose the notification type to add or modify.

In the Teamup app

1. Swipe to open the left sidebar.
2. Tap the gear icon to open app settings. 
3. Tap Change notifications.
4. Tap to select Email notifications or Push notifications.
5. Adjust your preferences as needed then tap the check mark (top right).
6. Or, to unsubscribe: Tap the Active toggle to off/white to deactivate the change notifications.
7. Tap the check mark.

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Administrators: Manage notifications

Calendar administrators can view all notifications and can activate and deactivate, delete, duplicate, or edit the notification subscriptions to the calendar. This management ability allows the administrator to set up notifications for any calendar user and to remove notifications when an employee leaves the organization.

View and manage notifications

1. Open the calendar in a browser. 
2. Go to Settings > Notifications. 
3. Notifications are listed on this screen. 
4. Click a notification to open its Edit screen and view/modify any details. 
   •  Change the options as needed (see Configure notifications, below). Note: You cannot change the recipient of a subscription once it has been set up. 
   • Be sure to Save any changes.
   • To delete a subscription, click the the red Delete button, then confirm when prompted.

Filter notification subscriptions

1. Go to Settings > Notifications.
2. Select the filter options needed.
   • Status: Select All, Enabled, or Disabled.
   • Recipient: Type in a (partial) name or email.
   • Type: Select All types or a specific notification type. 
   • User: Choose a user from the menu.
3. To clear filters, click x.

Add a new notification subscription

1. Go to Settings > Notifications.
2. Click New in the top right.
3. Choose the notification type. 
4. In the Recipient field, choose from the list of current users or type in an email address. 
5. Click Continue.
6. On the next screen, set the appropriate options for the notification subscription.

Configure notifications

Calendar link

When you set up notifications for someone who is not an account-based user, you’ll need to choose the calendar link used for their notifications. The notification emails will contain the link you choose. Be sure to choose a link with an appropriate permission level. 

👉 Best practice: Use a read-only link or a link specifically created for the user. 

Time zone

Set the time zone needed for the person receiving the notifications.

When

Choose the timing for notifications:

• Immediately (separate notifications sent for each change) or
• Daily Summary (one notification with a summary of all changes for the day).

What

Choose which sub-calendars are included and set the notification type.

Notification types include None, New events, Important changes, All changes, or Comments.

• All changes include any changes to an event as well as event comments and event signups. 
• Important changes include new events, deleted events, and date and time changes.
• Comments will only trigger a notification for event comments.

To include all sub-calendars with the same notifications, select a notification type for All calendars:

 

Otherwise, select the notification type for each individual sub-calendar in its respective menu:

If you have many sub-calendars, use the All calendars menu to first set a default notification type for all sub-calendars (e.g. None), then adjust the individual notification for selected sub-calendars as needed. 

Maintaining calendar security

Use the appropriate calendar link

To keep your calendar secure, be sure to choose the appropriate link when you add new notifications for someone who does not have a Teamup account.

The link you choose will be included in notification emails. So the recipient of the notification emails will be able to access the calendar using that link. If someone should have read-only access to the calendar, and you set up notifications for them with a modify link, they will be able to access the calendar with modify permission. 

For better security, default to a read-only link for all notification subscriptions. 

Review notifications regularly

To ensure that notifications are only sent to authorized users, periodically review all notification subscriptions. Ensure that each subscription is sent to an active, authorized user and the appropriate link is used. Delete any outdated notification subscriptions.