Primary Contact of a Calendar

Each calendar has a primary contact email address which is used for several important communication needs. 

When is the primary contact email used?

• If Teamup receives inquiries or complaints about a calendar from anyone, we reach out to the primary contact to resolve the issue.
• In case of technical or billing issues with a calendar, Teamup reaches out to the primary contact to address the issue.
• If password-protected links are used to control access to a calendar, the login page supports a password recovery feature. The user will be directed to the primary contact to recover the password.

It is important to make sure that the primary contact email address is kept up-to-date.

Update the primary contact email

A calendar administrator can change the primary contact email address in calendar settings:

1. Open Teamup in a browser. 
2. Go to Settings > Sharing. 
3. Find the Primary Contact field in the top right. 
4. To change the primary contact email, click into the field and type in the new email. The change will be saved automatically. 

Important notes

• The calendar creator is also the first calendar administrator. By default, their email address is inserted into the primary contact field when the calendar is created. 
• Adding someone’s email as the primary contact does not automatically give that person access to the calendar.
  • If the primary contact is changed, and you want the new primary contact to have calendar access, you must also add them as a user or provide them with link-based access. 
  • The primary contact is not required to have administrator-level access. 
  • If the primary contact does have access to the calendar, removing them as a user or deleting their link does not automatically change the primary contact email. You must manually update the primary contact email.