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  3. How to Change Your User Account Email

How to Change Your User Account Email

Here’s how to make changes to your user account email: change the primary email, add a secondary email, or remove an email address.

Add a secondary email

You can add a secondary email, or multiple secondary email addresses, to your Teamup user account.

  1. Log into your Teamup user account on a browser.
  2. Click your user profile/avatar (top right) to open the user menu.
  3. Select Profile from the user menu.
    Log into your Teamup account in a browser, then click the avatar in the top right, then click Profile in the user menu.
  4. Select Add Secondary Email.
    In your user profile, click the blue Add Secondary Email link
  5. Enter your new email address and click Add.
    Enter your new email address and click the green Add button.
  6. Check the inbox for your newly added email address. You’ll receive a verification email from Teamup. Click the link in that email to verify your new email.

Change your primary email

  1. Follow steps 1 – 6 above to add a secondary email address.
  2. Once you have verified the secondary email, go back to your user profile:
    • Log into your Teamup user account on a browser.
    • Click your user profile/avatar (top right) to open the user menu.
    • Select Profile from the user menu.
  3. Click the Set as primary option next to email you want to set as the new primary email address. Note that an unverified email address will not have this option.

    Your user account is now associated with your new primary email address. The change will take effect immediately.

    • All calendars shared with you will show the updated email address in that calendar’s settings and is visible to its administrator.
    • All email contact from Teamup regarding all your connected calendars with your user account, such as password reset, will go to the new email address.

Remove an email address

  1. Log into your user account on a browser.
  2. Click the user profile/avatar in the top right.
  3. Select Profile from the user menu.
  4. In the Email section, select Remove beside the secondary email address:
    To remove an email, go to your user profile and click remove next to the email address
  5. On the next screen, confirm that you want to remove this email address by clicking the red Remove button.

Remove a primary email

Note that you cannot remove the primary email address for your user account. First, you’ll need to make it a secondary email. Then you can remove it.

If you already have a secondary email address

  1. Log into your user account on a browser.
  2. Click the user profile/avatar in the top right.
  3. Select Profile from the user menu.
  4. In the Email section, select Set as primary next to your secondary email address.
  5. Now your original primary email address will be a secondary email address. Select Remove next to this email to delete it from your account.

If you don’t have a secondary email address yet

  1. Log into your user account on a browser.
  2. Click the user profile/avatar in the top right.
  3. Select Profile from the user menu.
  4. In the Email section, select Add Secondary Email. Enter your new email address.
  5. You’ll receive an email to confirm the new email address. Follow the link in that email to verify the secondary email.
  6. Once verified, you can select Set as primary next to the secondary email you added.
  7. Now your original primary email address will be a secondary email address. Select Remove next to this email to delete it from your account.

 

 

Updated on September 26, 2024
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