What to Do if You Cannot Access Your Teamup Calendar

If you see a blank page or an error message when trying to access your Teamup Calendar, you may be experiencing connectivity problems.

Before contacting our support team, please try the following:

  • Clear your browser’s cache and cookies, and try to open your calendar again.
  • Try using a different browser and see if this fixes the problem. If possible, try multiple browsers to identify if a particular browser may be causing the problem.
  • Try using a different device. For example, use a laptop, a mobile phone, or a tablet to determine if the problem is with your desktop computer or with Internet connectivity or with Teamup Calendar. Trying different devices may help to pinpoint the source of the problem.
  • Try opening one of these demo calendars to see if the problem is related to your calendar only.
  • Or, click the image to the right to see if you can access the example calendar.
  • Find out if other users in your company network are having the same problem. We have had reports of Teamup Calendars being blocked by company firewalls. If this is the case, you will need to contact your network administrator to allow Teamup Calendars to be accessed within the company network.
  • If possible, test using a different Internet connection; for example, try switching between a LAN connection, a WiFi connection, and a mobile network.
  • If you think your calendar link may be incorrect, or you have lost your link, please use our Calendar Link Recovery Tool to retrieve it.
  • Check if you can access your calendar via one of our mobile apps.
  • Check your connectivity status on the mobile app using the connectivity tracker to ensure that you are online.
  • Please check the Teamup Status page to see if we are conducting maintenance or are experiencing problems.
If you still can’t see your calendar, please email us with your calendar link and let us know which browser and device you are using. Please also let us know the results of the tests above. This information, while somewhat tedious to gather, will help us to pinpoint and resolve your issue much faster.
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Keywords: cannot access Teamup Calendar, connectivity problems