Providing a highly reliable service is one of our top priorities. In the name of transparency, we publish our uptime statistics so you can see what availability to expect from Teamup Calendar.
Please read below what these numbers mean and why these are more accurate and honest than most uptime statistics you will find on the Internet.
Availability of the Teamup Service
Average availability from January 2019 through December 2020:
|Region||Uptime||Avg. downtime per month|
|US West||99.96%||18 minutes|
What the Numbers Mean
Uptime data is collected by three monitoring servers located in Asia, Europe and the United States. These monitoring servers periodically submit requests to our servers and track the responses. The monitoring servers are located outside of Teamup’s data centers and access the service across the Internet, like a regular calendar user.
The reported uptime numbers reflect any kind of downtime, including planned maintenance, unplanned maintenance, network downtime, etc. We believe that these numbers give you a realistic picture of the reliability you can expect on average from Teamup Calendar. Many other service providers exclude Internet connectivity problems from their uptime statistics, arguing that these are beyond their control. While this is true, it does not give you a realistic picture of the availability to expect from a service.
In our experience, the biggest sources of downtime are network connectivity issues, followed by planned maintenance (which we usually schedule outside of main business hours), then followed by unplanned server issues.
Keywords: Uptime, SLA, service level agreement, reliability, availability