Providing a highly reliable service is one of our top priorities. In the name of transparency, we publish our uptime statistics so you can see what availability to expect from Teamup Calendar.
Please read below what these numbers mean.
Availability of the Teamup Service
Average availability from January 2021 through December 2023:
| Region | Uptime | Avg. downtime per month |
|---|---|---|
| Australia | 99.995% | 2m 0s |
| Asia | 99.995% | 2m 17s |
| Europe | 99.997% | 1m 9s |
| US West | 99.995% | 2m 21s |
What the Numbers Mean
Uptime data is collected by four monitoring servers located in Australia, Asia, Europe and the United States. These monitoring servers periodically submit requests to our servers and track the responses. The monitoring servers are located outside of Teamup’s data centers and access the service across the Internet, like a regular calendar user.
The reported uptime numbers reflect any kind of downtime, including planned maintenance, unplanned maintenance, network downtime, etc. We believe these numbers give you a realistic picture of the reliability you can expect on average from Teamup.
In our experience, the most significant source of downtime is network connectivity issues between users’ computers and the Teamup servers, followed by planned maintenance (which we usually schedule outside of main business hours), then followed by unplanned server issues.
Keywords: Uptime, SLA, service level agreement, reliability, availability